John Deere dealers can now save enormous amounts of time with an easy click through link in the ASPEN business management system to register received units with John Deere!

Register a customer's unit online with John Deere with just a few clicks at the point of sale, or quickly access the registration link  from ASPEN's Units Maintenance screen at a later point in time. This JD Delivery Receipts link is also accessible from the customer record.

This is just one of the many features built into ASPEN to assist John Deere dealers in saving time and effort in their daily routines.

Visit our John Deere Integration page to see all of these features in ASPEN.

Now, with ASPEN Interactive Mobility (A.I.M), you can access information from various components of ASPEN from various mobile devices such as smartphones, tablets, and handheld scanner/data collection devices!

• Employees assisting customers can make parts inquiries and check parts availability right from their handheld device while walking the floor—no need to log onto a computer.

• Look up parts outside of business hours or from the road, great for service trucks or helping out customers in a pinch.
• A.I.M supports the scanning of bar codes for bin locations and part numbers from a handheld bar code scanning device to update ASPEN records. (Contact us for information on supported devices)

• Use ASPEN mass email functionality to target customers based upon selected criteria to increase sales and service opportunities.
• Use Instant Messaging or Tasks to delegate and monitor work assignments within ASPEN.  Tasks and messages allow the user to access the specific record (customer, part, unit, invoice, etc.) via a clickable link.
• Broadcast instant messages or assign tasks to a team for follow-up to streamline processes and minimize inter-office email.
• Managers can monitor delegated tasks and sales pipeline right from their system dashboard.

Now ASPEN features even more ways to streamline your internal communications across departments and locations!

• Take immediate action from within ASPEN with ASPEN Instant Messaging. Create instant messages on the fly from most ASPEN screens with the option for the message recipient to link to the relevant record (customer, part invoice, voucher, journal entry, or unit) and immediately access the work at hand.
  
• Stay on top of actions needed to keep customers happy, service running smoothly, and more with ASPEN Tasks. Assign Tasks to an individual or a team and monitor their completion with due dates, etc., like in a CRM. As with Instant Messages, Tasks can also be generated from most ASPEN screens and can link to the related ASPEN data. Double-clicking on the task will bring up the related record on your screen.

In the next edition of ASPEN Tidbits, read more about ASPEN's CRM functionality.