ASPEN User Conference

ASPEN User Conference

Golf Car Roundtable Added to User Conference Format

We've added a special roundtable for our Golf Car dealers to the Department and Industry Roundtable Sessions on Wednesday, November 19th from 11:30 am to 1:00 pm. This will give our golf car dealers a chance to discuss issues specific to their industry.

The Roundtables are lively discussions with your industry peers and Charter staff about how current trends and issues impact your department’s and/or industry’s specific needs in ASPEN’s use and functionality. 

New Conference Format Has Something for Everyone!

We've got a great new flexible format for this fall’s conference!

This fall, the conference is segmented into two halves, so you can attend one three-day session or the full week! Also new this year are department-specific roundtable forums for all attendees to discuss how ASPEN can best meet their department’s unique challenges.

In addition to tons of great user sessions, new department-specific forums, and extended Q & A sessions, the popular ASPEN Lab will be open throughout the conference, so there is plenty to keep all attendees busy for the duration of the event! To top it all off, you can conclude each day with networking over happy hour, and on Wednesday, try your luck at gaming at the famous Dave & Buster's arcade eatery.  

Session One: Parts Track November 17th-19th
Learn strategies to increase parts sales, turns, and margin percentages.

Learn how to implement a parts marketing strategy aimed at increasing margins by at least two to three percent. By increasing parts turns by just one additional time per year, your dealership will free up thousands in on-shelf parts investment! We’ll share pro-active, money-saving ordering practices, ways to reduce shrinkage and balance investment, and how to track the profitability of off-site parts inventory. 

Session One: Service Track November 17th-19th
Learn new techniques to ensure maximum service profitability

By increasing billable time by just four percent, an average dealership could generate at least $6000 in additional income per technician per year! Learn how to implement minor changes in service setup that can increase service margins by two to three percent! Find out how to boost work order value using standard jobs, pro-active warranty management, the power of service codes and more! 

Session Two: Accounting Track November 19th-21st
Leverage one of ASPEN’s most powerful tools to run the tightest ship!

An efficient accounting department is the backbone of a successful dealership—your accounting processes can make or break the dealership’s bottom line! The ASPEN Accounting Sessions will empower attendees with the knowledge of how to use ASPEN to reckon with the “Warranty Monster,” uncover the impact of payables, master settlements, manage credit-worthiness and more! 

Session Two: Sales/Rental Track November 19th-21st
Use sales automation and new marketing methods to increase sales

Educate and equip your sales team with knowledge of effective utilization of rental fleets, including managing shrinkage and depreciation. In these information-packed sessions, attendees will also learn how to ensure the highest margins on equipment sales, ways to harness the power of ASPEN’s CRM for prospecting and up-selling, and much more!


See class details.

ASPEN User Conference Tentative Schedule

Stay for one track or both, or as your schedule permits! There will be plenty of time to network and socialize as well as time to work with our trainers on specific topics in our ASPEN Lab.

View the tentative User Conference Schedule. Click on the image to enlarge. View class details. 


Conference Hotel Information

embassy suites dtc logoEnjoy your stay at the Embassy’s stylish two-room hotel suites featuring a dining and living area at our special rate of just
10005 25 b$139.00 per night. A block of rooms have been reserved for November 16, 2014 - November 21, 2014. The special room rate will be available until October 26th or until the group block is sold-out, whichever comes first. 


Other hotel amenities include a fitness center, pool and 24/7 business center. Start your day with a complimentary breakfast and conclude it with a complimentary happy hour!


Book your discounted hotel room(s) from our room block at the Embassy Suites Tech Center hotel online or phone Ashley at 303-705-5965. Be sure to ask for the Charter Software group rate!

2014 ASPEN User Conference November 17th-21st

Mark your calendars for the week of November 17th-21st for the 2014 ASPEN User Conference in Denver, CO. 

This fall's conference includes tracks for Parts, Service, Accounting and Sales/Rental


Who should attend:

Dealer Principals, Accounting, Parts, Service, Sales & Rental Staff, Anyone wanting one-on-one training in the ASPEN Lab

User Sessions focusing on Parts and Service are slated to run from Monday, November 17th through Wednesday, November 19th, and Accounting and Sales/Rental tracks are scheduled to kick off on the morning of Wednesday, November 19th to be held through Friday afternoon/evening, November 21st.



VIEW TENTATIVE SCHEDULE (Accounting, Sales/Rental -Wed.-Fri)

Session details coming soon!


Read more: 2014 ASPEN User Conference November 17th-21st