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Charter Software and Channel Ideas Consulting Announce Business Alliance

Littleton, CO – May 26, 2009

Charter Software Inc., a provider of dealer business management systems, announced today that they have formed an alliance with Steven Zarwell and Neil Frame of Channel Ideas to offer Business Operating Services (BOS) to agricultural, outdoor power, and other types of equipment dealers across North America. The team offers consulting and training programs to dealerships that focus on Operations Management, Department Management and Employee Training. Services can range from simple phone discussions to full on-site assessments. Neil Frame, President of Channel Ideas says, “We provide dealers with immediate solutions for tough situations. The training programs we offer are real-world, substantive and on-target to increase a dealer’s success in business and as an individual.”

Anne Salemo, President of Charter Software says of the alliance, “Charter Software provides business software solutions designed to increase dealership efficiency and profitability, so it makes sense for us to offer business management assistance to dealers who need or request it.” She adds, “We’re excited about this opportunity to team up with Channel Ideas to help dealers understand and apply business concepts to make their dealerships even more profitable.”

With an on-site assessment by Channel Ideas, dealers will gain knowledge and ideas to help stabilize their store as well as policies and procedures they can implement instantly—all designed to put increased profits to the bottom line. “We believe dealers deserve training from people who have actually sold on the floor and managed sales as opposed to just seeing it done and then teaching it,” says Neil. “Together, Steven Zarwell and I have decades of actual dealership experience in selling and managing. With our combined ‘been-there, done-that’ experience and knowledge, we advise dealers on what to do now to stabilize and grow a dealership and guide them to higher sales and success levels.” Steven Zarwell, Channel Ideas industry speaker and consultant adds, “Unlike many other industry consultants, trainers, and facilitators, Neil and I have each held numerous positions in dealerships of all types and demographics. We understand that because no dealership works the same way, or share the same market variables, that they need to implement solutions that are logical for their overall dealership, departments and marketplace. This is where our ‘feet on the ground’ approach to knowing the industry and how the dealer does business really pays off for the dealer.” He says, “We want to send dealers a message of hope that there is a team of professionals who can stabilize, build and exceed your expectations today and for years to come.”

For more information contact Charter Software at 303.932.6875 or by This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

About Channel Ideas:

About Steven Zarwell and Neil Frame of Channel Ideas

Steven Zarwell is an industry speaker with many years of business operations consulting. Steven has drawn on his experience managing numerous dealerships and his first-hand knowledge of virtually every store department to provide solutions for hundreds of dealers across North America. Steve can be reached at 916-316-0182 or by This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Neil Frame most recently served as General Manager for MIC Systems & Software for 13 years. Prior to MIC, Neil spent 27 years working in dealerships in virtually every department. Now, as an industry consultant, Neil’s dealer operation services have helped dealers to build profit centers and implement business standards and policies. Neil has performed sales and management seminars across the country. Neil can be reached at 303.526.9620, or by This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Website: www.channelideas.com