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Customer Referral Reward Program

A referral is the greatest compliment we can receive!

Do you love Charter Software? If you know a dealership who you think would benefit from using our software, let us know! If they become a Charter customer, you could be eligible for a reward!

Fill out our easy online Referral Form to find out more about the program, or call us at 303.932.6875. Some restictions may apply.



PA201 - Order Formula Codes & the Suggested Ordering System (We recommend that you begin PA201 prior to taking 202 & 203.) Next class is Friday, October 29th, at 10 am MST.

In this class you will learn:
  • How DealerWinTM uses Order Formula Codes (OFCs) to create suggested orders
  • How to set parameters in the Auto Reset OFCs function in order to set your OFCs at optimal levels
  • How to create reasonable suggested orders
Who should attend: Parts manager and/or the person who is in charge of ordering parts for the dealership

PA 202 Parts Reporting (next class Friday, October 1st at 10 am MST)

In this one-hour, web-based class you will learn:

  • What reports are available in the DealerWinTM Parts module and how to create them
  • Parts Management reports available via the paManage option
  • How to print reports to file
  • Custom data manipulation after importing data into Microsoft Excel
Who should attend: Parts manager, general manager, store manager.



PA 203 Parts Invoicing & Maintenance: Tips & Tricks (next class Friday, October 15th, 1 pm MST)

In this one-hour, web-based class you will learn:

  • How to do split invoices
  • How to do internal parts invoices
  • How to create/use quotations for repetitive lists of parts
  • More about core parts, discounts, sales tax, etc on individual parts
  • How to use the History program in the way it was intended
  • How to effectively use the DW Lookup module
Who should attend: Anyone who runs parts invoices.  



SE 201: Running Tickets in the Internal Service Module (next class Friday, November 5th, 10 am MST)

In this class you will learn:

  • Suggested types of monthly internal work orders
  • How to run internal tickets
  • Accounts to use when invoicing internal work orders
  • Suggestions for making the whole process easier
Who should attend: Service manager, store manager, service clerk, bookkeeper.



SE202: Effective/Efficient Use of Order Maintenance Function (next class Friday, October 8th, 1 pm MST)

In this one-hour, web-based class you will learn:

  • How to create and use service packages to save time
  • How to properly designate equipment on work orders
  • How to transfer time prior to invoicing
  • Creating estimates
Who should attend: Service manager, service clerk, store manager.



SE 203: Service Clock Program & Using the Service Reports (next class Friday, October 15th, 10 am MST)

In this one-hour, web-based class you will learn:

  • How to use the clock program
  • What reports are available and what do they mean
  • Using service reports to track/reward labor efficiency
  • How to print reports to file so you can retrieve the info you need
Who should attend: Service manager, store manager.

Link to the registration form. If you register for four or more classes, the price for each class is reduced by $10.

Questions? Call Charter Software Technical Support at 303-932-6875 x201.